TERMS & CONDITIONS


Welcome to Gcreative Digital Services. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.


1. General


These Terms & Conditions apply to all users of https://gcreative.in/(referred to as “we,” “us,” or “our”).


By using this website, you agree to follow these terms. If you do not agree, please do not use our website.


2. Products and Services


We strive to display our services as accurately as possible. However:


All services are subject to availability.

We reserve the right to modify, update, or discontinue any product at any time without prior notice.


3. Pricing


All prices are listed in Indian Rupees (INR).

Prices are inclusive of applicable taxes unless stated otherwise.

We reserve the right to change pricing, discounts, or offers at any time without prior notice.


4. Orders


Once you place an order, you will receive an order confirmation email.

This email is only an acknowledgment and does not guarantee acceptance of the order.

We reserve the right to cancel or refuse any order due to:


unavailability

Pricing errors

Suspicious or fraudulent activity


5. Payment


We accept multiple payment methods, including:


Credit/Debit Cards

UPI

Net Banking

Cash on Delivery (COD) (if available)

Additional charges may apply for COD orders.




7. Returns and Refunds

Please refer to our Return & Refund Policy page for complete details regarding eligibility, process, and timelines.


8. Use of Website

You agree not to misuse the website. Prohibited activities include:


Hacking or unauthorized access

Spreading malware or viruses

Spamming or fraudulent activity

Violation may result in termination of access and legal action.


9. Intellectual Property

All content on this website, including:


Logos

Images

designs

Text and graphics

are the property of Gcreative Digital Services and are protected under applicable copyright laws.


Unauthorized use or reproduction is strictly prohibited.


10. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your information.


11. Limitation of Liability

Gcreative Digital Services shall not be held liable for any:


Direct or indirect damages

Loss of data or profits

Issues arising from the use or inability to use our website or products


12. Governing Law


These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in West Bengal, India.



Acceptance of Terms

By using our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.

Privacy Policy


At sahu kirana and general Store, we value your privacy and are committed to protecting your personal information. By using our website, you agree to this Privacy Policy.


Information We Collect


We may collect:


Personal Information: Name, email, phone number, billing/shipping address, and payment details (processed securely by trusted payment providers).

Non-Personal Information: IP address, browser/device details, cookies, and website usage data.

How We Use Your Information


We use your information to:


Process and deliver orders

Provide customer support

Send order updates and promotional offers (you can opt out anytime)

Improve our website and services

Comply with legal requirements

Cookies


We use cookies to improve your browsing experience, remember preferences, and analyze website traffic. You can disable cookies through your browser settings.


Data Security


We use industry-standard security measures to protect your information. However, no online transmission or storage method is completely secure.


Information Sharing


We do not sell your personal data. We may share it with trusted service providers (such as payment gateways and delivery partners) or when required by law.


Your Rights


You may request access, correction, deletion of your personal information, or opt out of marketing communications by contacting us.


Third-Party Links


Our website may contain links to third-party websites. We are not responsible for their privacy practices.


Children's Privacy


Our website is not intended for users under 18 years of age. We do not knowingly collect personal information from children.


Policy Updates


We may update this Privacy Policy from time to time. Any changes will be posted on this page.